Donate to Nova Services

Need a little more room in the closet? Why not donate your gently used clothes and household items to Nova Services? You can clear out things you don’t need and help Nova Services support adults with disabilities—both at the same time. Donations of clothing and household goods are a primary source of income for Nova Services programs. The more we can collect and resell, the more funding is available to serve adults with disabilities in the local area.

donation truck
You can donate re-usable clothing and household items by:

1. Calling us at 888-466-6820.

2. Dropping off (clothing only) at one of our donation bins.

Questions? Choose one of the links and jump to more information:

Lists of Acceptable and Unacceptable Donations

Frequently Asked Questions

Donation Bin Locations

Acceptable and Unacceptable Donations

Nova Services values your donation and appreciates your continued support. Your donations are our lifeblood and help us continue to offer local programs to adults with disabilities. When preparing a donation, please help us be as efficient as possible by using the following list of items we can and cannot accept. Then bag and box items and clearly mark them “NOVA.”

Acceptable Donations

Clothing—all sizes and styles for children, men and women

Clothing accessories

Shoes, boots, gloves, belts, purses

Backpacks, tents, camping gear

Bedding, curtains, drapes, linens

Fabric, patterns, arts and crafts, yarn

Household items—small appliances, blenders, toasters, dishes, glassware

Books—hardbacks, paperbacks

Cameras, projectors

CD players, DVD players, radios, VCRs,

Jewelry, eyeglasses, shoes, belts, purses

Paintings and wall hangings

Records, tapes, CDs

Toys, skates, games, bikes, trikes

School supplies, stationery, photo albums

Small Furniture—small chairs, nightstands, end tables, small bookshelves (must be under 50 lbs. and in good condition)

Unacceptable Donations
Unfortunately, there are certain items we are unable to take for reasons of liability, health issues or disposal costs. Please remember that we can only accept re-usable and re-sellable items.

Automotive—auto parts, tires, and batteries

Baby equipment/furniture—car seats, car carriers, play pens, strollers

Building supplies—ladders, lumber, paint, lighting, wheelbarrows

Broken, stained, non-working items

Clothes hangers

Computer equipment*—computers, CPU's, monitors, printers, towers

Exercise equipment*—stationary bikes, treadmills, universal sets, weights

Furniture—drivers do not pick up large furniture (couches, beds, tables); deliver to nearest Value Village store

Hazardous materials*

Large appliances*—washers, dryers, refrigerators

Mattresses or box springs

Food items (contact Northwest Harvest at 1-800-722-6924)

Pet related items—dog houses

Paper products—magazines, newspapers, textbooks

TV's*—televisions, including big screen or console type

*Nonprofits incur significant expenses when recycling and disposing of non-working electronic products left as donations. These expenses divert funds away from programs, so please don’t leave electronic products at any location after hours. This constitutes illegal dumping. For items we don’t accept such as computers, monitors, electronics, TV's, large appliances and hazardous materials, try contacting Spokane Regional Solid Waste.

Frequently Asked Questions

How do I get a donation receipt?
As a 501(c)(3) charitable organization, items donated to Nova Services are tax deductible. If you donated through our mailer route or yellow card, the donation receipt is on the back of the yellow card you received in the mail. Simply fill it out, clip it along the dotted line, and put it with your tax records. If you didn't receive a yellow card in the mail, you can get a donation receipt from the donation driver or by calling customer service at (888) 466-6820.

As of 8/17/06, clothing and household items donated to charity must be in good used condition or better in order to be tax deductible. It is the donor’s responsibility to keep a written record of the itemized list of the donation and the value. Nova Services does not determine the fair market value of items donated, as our staff members do not list or confirm each individual donation. According to the IRS, these items should be valued at fair market value for a deduction. For information and guidelines on valuing your donation, consult IRS publication 561.

How do I prepare my donation for pick-up?
Mark your bags or boxes with the letters “NOVA.” Our drivers are trained NOT to collect unmarked packages or items. If you are scheduled for a regular pick-up, please set your donation out by 7:30 a.m. on the day of the pick-up.

When will the truck come?
Our trucks start their routes at 7:30 a.m., and drive all day (sometimes until dark), so your stop could be any time of day.

How do I cancel a scheduled pick-up?
Please call 1-888-446-6820 no later than 7:30 a.m. on the day scheduled, and we will remove your stop from our list or re-schedule your pick up. We will be very grateful you saved us the time and gasoline—and we can always re-schedule your donation day.

How can I get furniture or other large items picked up?
Nova Services accepts these items in limited areas. You can always take your furniture to your nearest Value Village store.

What does Nova Services do with the donations?
Northwest Center has a partnership with Value Village. Value Village relies on Northwest Center to collect and deliver donated items—so they can be re-sold at local stores. By working together, everyone wins and we divert of reusable clothing out of our local landfills annually.

What do I do with items you don’t accept?
For items we don’t accept such as electronics, TVs, large appliances and hazardous materials, try contacting Spokane Regional Solid Waste.

Donation Bin Locations

Use the following guide to find the bin closest to you. Locations are sorted by city, then by zip.

Rosa's Pizza Airway Heights	13101 W Hwy 2	Airway Heights	WA	99001
Riverside Foods	34720 N Newport Hwy	Chattaroy	WA	99003
Rosa's Pizza Cheney	1706 2nd St	Cheney	WA	99004
Shell Gas Station	630 W 1st	Cheney	WA	99004
Gatto's Pizza	1011 1st St	Cheney	WA	99004
Wood Discount Groceries & More	124 E Crawford	Deer Park	WA	99006
Levi's Mini Mart	109 W 4th St	Deer Park	WA	99006
Millers One Stop	39824 N St Route 2	Elk	WA	99009
Four Lakes Grocery	10021 Hwy 904	Four Lakes	WA	99014
Glenn's Food	11810 N Market	Mead	WA	99221
Suncrest Supermart & Deli	5978 Hwy 291	Nine Mile Falls	WA	99026
Nine Mile Store	12602 N Nine Mile Rd	Nine Mile Falls	WA	99026
K&H Grocery	21121 E Wellesley	Otis Orchards	WA	99027
Primary Beginnings	18 N University	Spokane	WA	98206
Five Mile Pizza	6409 N Maple	Spokane	WA	98208
Hico Market	817 S Perry	Spokane	WA	99202
Hastings	1704 W Wellesley	Spokane	WA	99205
Eaglepointe Apartments	2718 N Bowdish Rd	Spokane	WA	99206
Long Horn Barbecue	2315 N Argonne Rd	Spokane	WA	99212
Egger's Better Meats	5609 S Perry	Spokane	WA	99223
Mongolian BBQ	15412 E Spraque Ave	Spokane Valley	WA	99037
Valley Point Church	714 S Pines Rd	Spokane Valley	WA	99206
H & H Molds	119 So Adams	Spokane Valley	WA	99216
Nova Services	16124 E Marietta Ave	Spokane Valley	WA	99216
Restoration Station Spokane Valley	17325 E Sprague Ave	Spokane Valley	WA	99216